HOW TO MAKE A BOOKING AND OUR BOOKING AND CANCELLATION POLICY:
Making a booking
Please telephone or email to check on availability. Once we have confirmed availability then Booking Conditions apply
A deposit of the cost of the first nights stay is required to confirm the booking.
All tariff prices quoted are per person in a room with an en-suite shower/bathroom and includes your choice from our breakfast menu
Bank Holidays – Please check for our current tariff.
Red Bank is a No Smoking house for Non Smokers and bookings are only accepted on this basis. We reserve the right to ask guests to leave if we feel they have smoked in the room and an extra charge will be made to your account.
Check-in time: - Your room will be available at noon or after 4.30pm. We will ask your approximate arrival time at booking and confirm this with our confirmation letter. Whenever possible please ensure that you provide us with a mobile number, in case of any problems on the day of arrival.
Check-out is 10:00am on the day of departure.
Confirming a Booking
Please forward a cheque with a covering letter (include your address) which will be acknowledged with our confirmation. No booking is confirmed until a deposit is received.
Cancelling a Booking
IF YOU WISH TO CANCEL YOUR BOOKING we require 14 days notice of cancellation for a full deposit refund. After that date you may lose your deposit if we cannot Re-Let the room.
IF YOU FAIL TO TURN UP, AND DO NOT NOTIFY US FOR WHATEVER REASON, YOU WILL BE CHARGED FOR THE FULL, OR PART OF THE FULL STAY, THAT WE CANNOT RE LET " AT THE FULL TARIFF RATE APPLICABLE."
A reservation is a contract in law and you may be liable for the cost of your stay if you cancel within 14 days of your arrival date. If your circumstances are such that you think you may have to cancel your booking, we suggest that you take out travel insurance. We automatically enclose an application form with your confirmation on stays of more than 3 nights. Cancellations should be made personally over the telephone - do not leave answer phone messages or send e-mail!